Terms & Conditions

General Terms and Conditions

BY REGISTERING FOR AND ATTENDING THE SPRINGONE TOUR EVENT ("EVENT"), I HEREBY AGREE TO RELEASE AND HOLD HARMLESS VMWARE SOFTWARE, INC. ("VMWARE") AND ITS AFFILIATES (COLLECTIVELY THE "EVENT HOST"), THEIR EMPLOYEES, VENDORS, AGENTS, AND CONTRACTORS FROM ANY AND ALL ALLEGED AND/OR ACTUAL LIABILITY, CLAIMS, ACTIONS, LAWSUITS, DAMAGES, OR LOSSES, OF ANY KIND ("CLAIM") WHICH ARISE OUT OF OR RESULT FROM MY ATTENDANCE AT AND PARTICIPATION IN THE EVENT, INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE AND PERSONAL INJURIES, WHETHER OR NOT FORESEEABLE. By clicking “I accept”, you are agreeing to the terms of VMware’s Privacy Policy and Event Code of Conduct.

Registration Policies and Details

Payment Options

Refund Deadlines

A full refund is available until the event begins.

Substitution Policy

Customer substitutions are free of charge but can only be processed between employees of the same company. To request a substitution, the original registrant must email VMware at springonetour@vmware.com. All customer substitution requests (both pre-event and onsite) must follow this process or the new registrant will be subject to pay the current registration rate. All substitution requests are subject to review by VMware.

Cancellation Policy

To cancel your registration, send a request to VMware at springonetour@vmware.com. Refunds will be based on the registration deadlines. Please note that cancellation requests cannot be processed over the phone and refunds may be processed post-event. Conference no-shows are ineligible for a refund. VMware reserves the right and discretion to verify your relationship with VMware and to determine if your attendance is appropriate.